What to do before you travel to New Zealand
Take steps to reduce your chance of getting COVID-19 before you travel, and how to plan your stay in managed isolation or quarantine (MIQ).
Avoid getting COVID-19
We need your help to keep COVID-19 out of New Zealand.
In the 14 days before you travel to New Zealand following some basic hygiene practices can keep you safe and lessen your chance of catching COVID-19:
- Avoid going to high-risk events like parties, social gatherings or crowded places.
- Avoid contact with people who have COVID-19 or who are contacts of people with COVID-19.
- Stay home as much as possible to limit your contact with other people.
- Wash and dry your hands often, cough into your elbow and avoid touching your face.
- Keep your distance from people you do not know.
- Wear a face covering when you cannot keep your distance.
You must get a pre-departure test within 72 hours of your first international flight.
You cannot travel to New Zealand if you have COVID-19.
Prepare for managed isolation
Managed isolation involves staying in a room for 14 days with no visitors. It is an unfamiliar experience for most people.
Make a plan
You might find the experience challenging, so it’s important to have a plan.
- what you will do to stay occupied
- what things to pack that will make a difference to your comfort
- how you will stay in touch with friends and family. For example, you might set up regular video call catch-ups.
Each managed isolation facility is a little different. You will not know which location you’ll be staying in until you arrive, which means it’s even more important to be prepared.
Look for social media groups to connect with others.
For example, there is a Facebook page called ‘NZ Hotel Quarantine’ that has great tips and tricks for isolation from those that have been through the process.
You can ask other members of the group for tips on how to prepare for managed isolation, and connect with others who are sharing the experience.
The Ministry of Business, Innovation and Employment (MBIE) Facebook page is a good place to get the most up to date MIQ information.
Most of your medical needs can be met in managed isolation,
If you need special medical equipment
If you have a medical condition, which means that you need special equipment or treatment while you're in an MIQ facility, and you're not applying for a medical exemption from managed isolation, you need to:
- request a letter from your treatment provider which confirms your diagnosis and current treatment plan, and outlines any special needs or equipment e.g shower chair, wheelchair, over toilet frame.
- email your letter to firstname.lastname@example.org at least 10 days before your arrival in New Zealand so arrangements can be made.
- make sure you travel with at least 14 days of the medication you need.
Note: the information provided may be shared with the DHB so that adequate preparations can be made.
If you need assistance with activities of daily living
If you need help with daily living activities such as mobilising, showering, and dressing, we recommend applying for a family member or support person to join you in managed isolation.
Exemption for medical reasons
You can apply for a medical exemption if you have exceptional medical needs and may require hospital-level care.