What to do before you travel to New Zealand

Take steps to reduce your chance of getting COVID-19 before you travel, and how to plan your stay in managed isolation or quarantine (MIQ).

Travellers from very high risk countries

New measures are in place for travellers from very high risk countries.

Travel to New Zealand from very high risk countries is temporarily limited to New Zealand citizens, their partners and/or dependent children, and parent(s) of a dependent child where the child is a New Zealand citizen.

More information about new measures for travellers from very high risk countries 

Avoid getting COVID-19

We need your help to keep COVID-19 out of New Zealand.

In the 14 days before you travel to New Zealand following some basic hygiene practices can keep you safe and lessen your chance of catching COVID-19:

  • Avoid going to high-risk events like parties, social gatherings or crowded places.
  • Avoid contact with people who have COVID-19 or who are contacts of people with COVID-19.
  • Stay home as much as possible to limit your contact with other people.
  • Wash and dry your hands often, cough into your elbow and avoid touching your face.
  • Keep your distance from people you do not know.
  • Wear a face covering when you cannot keep your distance.

You must get a pre-departure test within 72 hours of your first international flight.

You cannot travel to New Zealand if you have COVID-19.

Pre-departure testing

Prepare for managed isolation

Managed isolation involves staying in a room for 14 days with no visitors. It is an unfamiliar experience for most people.

Make a plan

You might find the experience challenging, so it’s important to have a plan.

Think about:

  • what you will do to stay occupied
  • what things to pack that will make a difference to your comfort
  • how you will stay in touch with friends and family. For example, you might set up regular video call catch-ups.

Each managed isolation facility is a little different. You will not know which location you’ll be staying in until you arrive, which means it’s even more important to be prepared.

What to bring to New Zealand

Get connected

Look for social media groups to connect with others.

For example, there is a Facebook page called ‘NZ Hotel Quarantine’ that has great tips and tricks for isolation from those that have been through the process.

You can ask other members of the group for tips on how to prepare for managed isolation, and connect with others who are sharing the experience.

The Ministry of Business, Innovation and Employment (MBIE) Facebook page is a good place to get the most up to date MIQ information.

Find out more about staying in a managed isolation facility

Medical requests

Most of your medical needs can be met in managed isolation,

If you need special medical equipment 

If you have a medical condition, which means that you need special equipment or treatment while you're in an MIQ facility, and you're not applying for a medical exemption from managed isolation, you need to: 

  • request a letter from your treatment provider which confirms your diagnosis and current treatment plan, and outlines any special needs or equipment e.g shower chair, wheelchair, over toilet frame.
  • email your letter to healthrequests@miq.govt.nz at least 10 days before your arrival in New Zealand so arrangements can be made.
  • make sure you travel with at least 14 days of the medication you need.

Note: the information provided may be shared with the DHB so that adequate preparations can be made.

If you need assistance with activities of daily living

If you need help with daily living activities such as mobilising, showering, and dressing, we recommend applying for a family member or support person to join you in managed isolation.

Find out about exemptions to join someone in managed isolation and how to apply

Exemption for medical reasons

You can apply for a medical exemption if you have exceptional medical needs and may require hospital-level care.

Find out about medical exemptions from MIQ

Next steps

Plan your travel to New Zealand

Secure your place in managed isolation

Last updated: 11 May 2021