Isolation snapshot

An overview of your stay in MIQ.

Masked person with suitcase entering MIQ facility

Day 0-2

Arrive at the facility and have a health and wellbeing assessment.

You will have your day 0/1 COVID-19 test within 24 hours of arrival (if applicable).


Picture of a person sitting on a bed using a laptop

You must stay in your room until you have received your negative test result.

If you test positive, you will be transferred to quarantine. If test results are negative, you can go outside your room to access fresh air or smoking areas at approved time slots.


Picture of person in room speaking on the phone to a health professional in another room. Text: Health and wellbeing check

Daily symptoms and wellbeing check.

Keeping a watch on your symptoms and wellbeing is important. You will receive regular health checks throughout your stay. This will be via phone calls, emails or in-person. It is important you are honest about your health and symptoms during your stay in managed isolation so we can support you.


Person receiving nasal swab test by health professional wearing PPEDay 3

COVID-19 testing on day 3

You will be tested again on day 3. If you test positive, you will be transferred to a quarantine facility.

Planning for your departure

On-site staff will call you during your stay to discuss your travel plans. To assist with this call, we encourage you to start thinking about your departure, where you are going to complete your self-isolation and how you will get there. Please ensure your post departure contact details are correct so you can be contacted if needed after leaving the facility.

Person in 3 different scenarios. 1: wearing mask, 2: using laptop on bed, 3: washing hands.

Continue with your stay in this facility

To keep you safe, stay in your room as much as possible, wear a mask when opening your door and while outside of your room, maintain 2 metres distance, wash and sanitise your hands often.


Person receiving nasal swab by health professional

Day 5/6

COVID-19 testing on day 5/6

You will have a final nasopharyngeal COVID-19 test on days 5/6. If you test positive, you will be transferred to a quarantine facility.


Person receiving nasal swab by health professional

Day 8/9

COVID-19 testing on day 8/9

You will have a final nasopharyngeal COVID-19 test on days 8/9. If you refuse a day 8/9 COVID-19 test or are not considered low risk, you may not be able to leave and your stay at the facility may be extended for up to a total of 20 days. If you test positive, you will be transferred to a quarantine facility.


Day 10 

Final health check and testing before departure

You will have final health assessment. This will help us be sure you are healthy and unlikely to pass COVID onto anyone. A medical officer of health will confirm when you can leave the facility.


Be very aware of your health and make sure you or your household members ring Healthline on 0800 358 5453 if any of you have any symptoms of COVID-19, or feel unwell.

Last updated: 23 December 2021