Isolation facilities

All facilities used for isolation and quarantine are carefully selected and closely monitored to keep New Zealand safe.

Managed isolation or quarantine facilities are not open for other guests or the general public.

Criteria for isolation facilities

From 30 June the number of facilities in the MIQ network will reduce to 4.  Facilities are located within hotels.

All facilities meet these criteria:

  • Appropriate security and entry/exit points
  • Suitable room and bathroom facilities
  • Adequate provision of food and drink delivered to rooms
  • Safe laundry protocols
  • Ability to ensure people's wellbeing through the provision of online access and services.

Find out which facilities will be retained up to and after 30 June:

Facility locations

General information about staying in managed isolation

Cleaning and infection prevention

All facilities have measures in place to keep communities, staff and guests safe.

All surfaces and common areas, which includes lifts, along with hallways, stairwells, lobby/reception areas and other areas are regularly cleaned.

Cleaning is done with hospital-grade detergents/disinfectant in order to reduce as much as possible the risk of potential transmission.

Each facility has a plan in place to ensure guests and staff can move around in a way that minimises and/or eliminates the potential infection risk to others in the facility, including the use of lifts, stairwells and common areas.

Each facility also has an infection prevention control training program in place to provide education to all staff. This includes comprehensive information and guidance on keeping themselves and their families safe.

Managed isolation and quarantine facilities - Operations framework

Document outlining the minimum health and wellbeing requirements that managed isolation and quarantine facilities must meet.

Operations framework – Managed isolation and quarantine facilities [PDF, 3.8 MB]

Last updated: 08 April 2022