General information about managed isolation

Managed Isolation and Quarantine (MIQ) has played an important part in keeping New Zealanders safe during the COVID-19 pandemic. Find out what you need to know if you are entering managed isolation.

Managed isolation in New Zealand

Managed Isolation and Quarantine (MIQ) started in New Zealand on 9 April 2021: 41 days after New Zealand’s first COVID case and 20 days after our borders were closed.

MIQ facilities are safe and there is plenty of support for you and your whānau (family). These facilities are staffed by a team of health professionals, hotel and government personnel.

Although facilities are based in hotels, they do not function as a hotel would usually. You will be given extensive support and we will do all we can to make your stay as comfortable as possible.

While you are in managed isolation or quarantine, please be kind to hotel, health and other staff and follow their advice, guidance and directions.

Who needs to enter MIQ

Most travellers to New Zealand do not need to enter Managed Isolation and Quarantine (MIQ). MIQ will be used in limited circumstances by some refugees, arrivals from Afghanistan, maritime crew, and some international aircrew. For more information about travelling to New Zealand visit the Unite against COVID-19 website:

International travel(external link) — Unite against COVID-19

Community cases

Community cases may enter MIQ because they or someone in their household tested positive for COVID-19 and they have agreed and been authorised to enter MIQ under clause 29 COVID-19 Public Health Response (Self-isolation Requirements and Permitted Work) Order.

How we work

Our processes continue to follow the latest public health advice and are strictly enforced. All Managed Isolation and Quarantine facilities continue to operate similar to a lockdown environment.

This means there are strict conditions on anyone who is authorised to stay here. A number of the COVID-19 rules that you are expected to follow are legal requirements and breaching these rules may lead to Police action.

Take a tour of a managed isolation facility

About 230,000 people have completed their managed isolation stay safely, and have returned to their loved ones and friends.

Child smiling and wearing a robot suit made out of a cardboard box.

Pixie Rouge Photography

Last updated: 28 April 2022