Exemption to transit through New Zealand

You'll need to apply for an exemption if you're intending to be in New Zealand for more than 72 hours on the way to another country.

If you intend to transit through New Zealand for over 24 hours, you might require a visa to enter New Zealand. Rules can change quickly, so it's your responsibility to make sure you can transit through New Zealand and enter any country on your journey. If you're unable to do this, you will not be permitted to board your flight.

For more information, visit Immigration New Zealand(external link).

Who needs to apply

Staying longer than 72 hours (3 days)

If you're in New Zealand for longer than 72 hours (3 days), you'll need to stay in managed isolation and will need to apply for an exemption. Before leaving managed isolation you'll need to:

  • get a negative COVID-19 test, and
  • be confirmed as low risk of having or spreading COVID-19.

If your travel arrangements mean your transit in New Zealand is longer than 72 hours (3 days), you may wish to reconsider your plans in order to reduce your transit time and avoid having to go into MIQ and applying for an exemption.

If you are granted a transit exemption, you'll be provided with transport to and from managed isolation facilities.

How to apply

You need to apply before you book and leave for New Zealand to allow us to organise your transit requirements. Failing to do so may result in your travel being interrupted, and having to complete 10 days of managed isolation in New Zealand.

Get the information you’ll need ready

You’ll need:

  • the full name on your passport you use to enter New Zealand and check into the facility
  • your date of birth
  • your passport number
  • a copy of your electronic flight tickets in to New Zealand and departing from New Zealand. These must be confirmed tickets.

Complete an online application form via the customer portal

Use the customer portal to apply for an exemption if you intend to be transiting in New Zealand for longer than 72 hours:

  • click on the link below to sign up to create an account, including a login and password.
  • once you have logged in, you can fill out your exemption application form.

You can return to the customer portal via this page at any time to check on the status of your application, or resume a draft request that you have saved. Bookmark the link below for quick access to the portal to see your application.

You can also use this account to make a request on behalf of someone else.

This customer portal login is different from your Managed Isolation Allocation System (MIAS) login details you use to book your voucher.

Note: You'll need to have the appropriate visa to be able to apply for an exemption to transit through New Zealand.

Apply for an exemption to transit through New Zealand(external link)

Guide to the customer portal

For the best experience use a modern browser like Chrome, Edge, Firefox, Opera or Safari.

If you need help registering, completing or submitting the form, email:


If you have queries once you have submitted your form, email:


What happens next

Your application will be assessed. We’ll contact you if we need more information. 

We’ll then let you know the outcome of your application and what to do next. You can check the status of the application by logging onto the account you will create to make the application.

Login to the customer portal for exemption requests (external link)

We’ll then let you know the outcome of your application and what to do next.

Last updated: 03 December 2021