Paying your charges
Charges for staying in managed isolation and quarantine can be paid by direct deposit/internet banking into the account specified on your invoice.
If you're making a deposit from an international bank account, please talk to your bank about how to make an International Money Transfer. The bank SWIFT code will be on your invoice.
You will not have to pay while you're in the managed isolation facility.
If you arrive before 20 August 2021 and you are liable for MIQ fees you will have 90 days from the date your invoice is issued to pay your bill.
If you arrive on or after 20 August 2021 and you are liable for MIQ fees you will have 30 days from the date your invoice is issued to pay your bill.
Receiving your invoice
We will send the invoice for your stay in managed isolation to the email address you provided us when you booked your voucher.
The email will be sent from: IsolationCharges@miq.govt.nz.
If you have not received an invoice, check your email junk mail folder.