Being in managed isolation

The purpose of managed isolation is to ensure people do not have COVID-19 before they return to our communities.

• Welcome pack | He mōkī whakatau

You will be assigned a room in a managed isolation facility for the duration of your stay. This will take into account how many people are with you.

• Returnee experiences of managed isolation
• Smoking

Advice on when you will be able to leave managed isolation and your transport home afterwards.

Managed isolation and quarantine (MIQ) charges allow the Government to recover some of the costs for MIQ. The aim of the charges is to share the costs in a way that fairly reflects the benefits to both the New Zealand public of having a robust system, and those who leave and enter the country.

• Who needs to pay for managed isolation
• Charges for NZ citizens and permanent residents
• Charges for critical workers
• Charges for temporary entry class visa holders
• Room configurations - charges
• Waivers for charges
• Paying your charges

People entering New Zealand must stay in managed isolation or quarantine to help stop the spread of COVID-19. Only a small group of people are exempt from being in managed isolation.

• Exemption to join someone in managed isolation
• Exemption to transit through New Zealand
• Exemption for medical reasons
• Exemption for exceptional circumstances

All facilities used for isolation and quarantine are carefully selected and closely monitored to keep New Zealand safe.

• Facility locations
• On-site staff

If you have COVID-19, or if there is reason to believe you might have COVID-19, then you will need to stay in a quarantine facility for at least 14 days.

Through the Managed Isolation and Quarantine (MIQ) Experience Survey – Uiui mō te Wheako Noho Taratahi a te Kāwanatanga (MIQ) we are asking for feedback from people staying in all MIQ facilities in New Zealand.