No one left in the queue for MIQ’s ninth voucher release via virtual lobby – 25 Nov 2021

Published: 25 November 2021

At 4pm today, the ninth release of rooms through the virtual lobby took place successfully.

Statement by Joint Head of MIQ Chris Bunny 

Today was the first room release following the Government’s border re-opening announcement yesterday. Fully vaccinated New Zealanders and other eligible travellers can travel to NZ from Australia without staying in MIQ from 11.59pm Sunday, 16 January 2022. Fully vaccinated New Zealanders and other eligible travellers can travel to NZ from all other countries from 11.59pm Sunday, 13 February 2022.  

These changes meant we saw a significant drop in the number of people participating in today’s room release. There were only 5,426 people in the lobby at 4pm – approximately 9,200 less people than last week. For the first time since running the virtual lobbies, everybody that joined the queue had the opportunity to enter the Managed Isolation Allocation System website. After 2 hours, there were still rooms remaining with no one left in the queue. The room release ended with not all rooms being taken – there were 91 rooms left for February. 

Despite the changes for travellers from Australia, this remained the top country for passenger numbers. Summaries of each room release can be found in the table below.

Summary of the stats

The lobby opened about 10 minutes before 3pm today.

At 4pm 5,426 people were moved into the queue — this represented 8,182 passengers. These numbers grew as people entered the queue throughout the room release (these people go to the back of the queue). There were 6,307 people in the queue in total, representing 9,341 passengers.

4,927 people from 122 countries managed to secure MIQ vouchers – that’s across 3,320 rooms. The number of available rooms was 3,411, but not all rooms were taken.

Dates for today’s release were available across November, December, January and February. December and January dates were the first to be taken. November and February were the least popular. At 5:45pm there were 154 rooms left for February and there was no one left in the queue. The room release finished with 91 rooms left for February.

More than 48,400 people have secured vouchers through the last 9 room releases.

Approximately 44% of people who participated in the room release today were based in New Zealand. This could be people booking on behalf of other people based overseas, or could be people planning to travel overseas for business, to see family etc and return to New Zealand.  

There are still several thousand rooms to be released through to the end of February. The next room release is to be confirmed.

We have already brought over 192,000 people back to New Zealand safely and will continue to focus on the safe return of more Kiwis.

Rooms released today

November – 357

December — 988

January – 850

February – 1,216 (not all of these were taken)

Top countries (by departure point)

Note: This is people not rooms:

Australia — 1175 passengers

India — 599 passengers

USA — 505 passengers

Great Britain — 481 passengers

China — 213 passengers

United Arab Emirates — 127 passengers

South Africa — 125 passengers

Philippines — 111 passengers

Fiji — 93 passengers

Hong Kong — 93 passengers

  Room release 1 – 20 Sept Room release 2 – 28 Sept Room release 3 – 5 Oct Room release 4 – 12 Oct Room release 5 – 21 Oct Room release 6 – 2 Nov Room release 7 – 9 Nov Room release 8 18 Nov Room release 9  25 Nov
People in lobby 25,000 26,700 25,100 22,459 19,823 15,925 14,205 – representing 22,458 passengers1 14,599 – representing 22,406 passengers1 5,426 -representing 8,182 passengers1
Total people in queue 31,900 31,319 28,406 24,987 21,368 17,665 – representing 26,580 passengers1 16,277 – representing 24,695 passengers1 16,278 – representing 24,675 passengers1 6,307 - representing 9,341 passengers1
Total people who got vouchers 5,364 6,231 6,449 5,015 3,516 5,483 5,888 6,214 4,927
Total number of countries 117 125 126 111 97 109 128 126 122
Total Number of rooms 3,205 3,718 3,739 2,927 2,103 3,747 4,039 4,230 3,411 available; 3,320 taken
Room numbers by month

September- 338

October – 1767

November - 600

December - 500

October – 1,434

November -1,600

December - 684

October – 316

November -1,501

December - 1,201

January - 721

November -159

December - 1,197

January - 1,571

December - 1,000

January - 1,103

December – 1,103

January - 1,144

February – 1,500

November – 507

December - 1,337

January – 1,035

February – 1,160

November – 659

December — 1,235

January – 1,146

February – 1,190

November – 357

December — 988

January – 850

February – 1,216 (not all of these were taken)

Top Countries

Australia —1352 passengers

Great Britain —774 passengers

India —460 passengers

USA — 453 passengers

China —268 passengers

Australia — 1629 passengers

Great Britain— 791 passengers

India — 647 passengers

USA — 495 passengers

China — 263 passengers

Australia — 1296 passengers

Great Britain —970 passengers

USA— 722 passengers

India— 583 passengers

China— 272 passengers.

Australia — 986 passengers

Great Britain — 773 passengers

USA —541 passengers

India— 475 passengers

United Arab Emirates — 211 passengers

Australia— 714 passengers

Great Britain — 424 passengers

USA — 423 passengers

India — 400 passengers

China — 180 passengers

Australia — 1258 passengers

Great Britain — 747 passengers

India — 589 passengers

USA — 581 passengers

China — 235 passengers

Australia — 1399 passengers

Great Britain — 779 passengers

USA — 633 passengers

India — 607 passengers

China — 274 passengers

Australia — 1707

Great Britain — 755

India — 668

USA — 625

China — 261

Australia — 1175

India — 599

USA — 505

Great Britain — 481

China — 213

1 Footnote: This data differs from previous releases due to the change in passport entry requirements for the lobby. People are now required to enter the passport numbers of all passengers travelling in their group, and only 1 member of the group can enter the lobby.