No one left in the queue again for MIQ’s 10th voucher release via virtual lobby – 30 Nov 2021

Published: 30 November 2021

At 9am today, the 10th release of rooms through the virtual lobby took place successfully.

Statement by Joint Head of MIQ Chris Bunny

Once again we saw a drop in the number of people participating in today’s room release. There were only 4,498 people in the lobby at 9am – approximately 1,000 less people than last week, and 10,000 less people than before the border re-opening announcement. For a second time, everybody that joined the queue had the opportunity to enter the Managed Isolation Allocation System website.

Due to the evolving situation with the Omicron variant, we need to carefully manage our MIQ capacity. We reduced the amount of rooms for this release by approximately 1,100, which was purely precautionary. This is a rapidly evolving situation and we have to ensure we have the capacity to accommodate international arrivals as well as community cases in the coming days and weeks. With travellers from the recently designated very high-risk countries now currently needing to spend longer in MIQ, instead of 7 days, this will reduce the number of available rooms in our facilities.

We will continue to release as many rooms as we can in a safe, manageable way. We’ve released a substantial number of rooms recently – more than 51,500 people have secured vouchers through the last 10 room releases (including today’s) and there are still several thousand rooms to be released through to March.

Summary of the stats

The lobby opened about 10 minutes before 8am today.

At 9am 4,498 people were moved into the queue — this represented 6,909 passengers. These numbers grew as people entered the queue throughout the room release (these people go to the back of the queue). There were 5,315 people in the queue in total, representing 8,037 passengers.

2,068 people took the opportunity to secure MIQ vouchers – this represented 3,153 passengers from 95 countries, and across 2,090 rooms. All rooms were taken by 10:17am.

All 5,315 people got access to the website and had the chance to book a room, but some chose not to, either because they didn’t want a particular month (e.g. March) or the dates that were left didn’t line up with flight routes from their departure point.

Dates for today’s release were available across December, January, February and March. December and January dates were the first to be taken, with March dates the last to go.

Approximately 40% of people who participated in the room release today were based in New Zealand. This could be people booking on behalf of other people based overseas, or could be people planning to travel overseas for business, to see family etc and return to New Zealand.  

The next room release is to be confirmed.

We have already brought over 195,000 people back to New Zealand safely and will continue to focus on the safe return of more Kiwis.

Rooms released today

December — 366

January – 459

February – 515

March – 750

Top countries (by departure point)

Note: This is people not rooms:

Australia — 527 passengers

India — 524 passengers

Great Britain — 386 passengers

USA — 316 passengers

United Arab Emirates — 127 passengers

China — 124 passengers

Canada – 79 passengers

Philippines – 75 passengers

Pakistan — 69 passengers

Fiji – 66 passengers

  Room release 1 – 20 Sept Room release 2 – 28 Sept Room release 3 – 5 Oct Room release 4 – 12 Oct Room release 5 – 21 Oct Room release 6 – 2 Nov Room release 7 – 9 Nov Room release 8 18 Nov Room release 9  25 Nov Room release 10  30 Nov
People in lobby 25,000 26,700 25,100 22,459 19,823 15,925 14,205 – representing 22,458 passengers1 14,599 – representing 22,406 passengers1 5,426 -representing 8,182 passengers1 4,498 - representing 6,909 passengers1
Total people in queue 31,900 31,319 28,406 24,987 21,368 17,665 – representing 26,580 passengers1 16,277 – representing 24,695 passengers1 16,278 – representing 24,675 passengers1 6,307 - representing 9,341 passengers1 5,315 – representing 8,037 passengers1
Total people who got vouchers 5,364 6,231 6,449 5,015 3,516 5,483 5,888 6,214 4,927 3,153
Total number of countries 117 125 126 111 97 109 128 126 122 95
Total Number of rooms 3,205 3,718 3,739 2,927 2,103 3,747 4,039 4,230 3,411 available; 3,320 taken 2,090
Room numbers by month

September- 338

October – 1767

November - 600

December - 500

October – 1,434

November -1,600

December - 684

October – 316

November -1,501

December - 1,201

January - 721

November -159

December - 1,197

January - 1,571

December - 1,000

January - 1,103

December – 1,103

January - 1,144

February – 1,500

November – 507

December - 1,337

January – 1,035

February – 1,160

November – 659

December — 1,235

January – 1,146

February – 1,190

November – 357

December — 988

January – 850

February – 1,216 (not all of these were taken)

December — 366

January – 459

February – 515

March– 750

Top Countries

Australia —1352 passengers

Great Britain —774 passengers

India —460 passengers

USA — 453 passengers

China —268 passengers

Australia — 1629 passengers

Great Britain— 791 passengers

India — 647 passengers

USA — 495 passengers

China — 263 passengers

Australia — 1296 passengers

Great Britain —970 passengers

USA— 722 passengers

India— 583 passengers

China— 272 passengers.

Australia — 986 passengers

Great Britain — 773 passengers

USA —541 passengers

India— 475 passengers

United Arab Emirates — 211 passengers

Australia— 714 passengers

Great Britain — 424 passengers

USA — 423 passengers

India — 400 passengers

China — 180 passengers

Australia — 1258 passengers

Great Britain — 747 passengers

India — 589 passengers

USA — 581 passengers

China — 235 passengers

Australia — 1399 passengers

Great Britain — 779 passengers

USA — 633 passengers

India — 607 passengers

China — 274 passengers

Australia — 1707

Great Britain — 755

India — 668

USA — 625

China — 261

Australia — 1175

India — 599

USA — 505

Great Britain — 481

China — 213

Australia — 527

India — 524

Great Britain — 386

USA — 316

United Arab Emirates — 127

1 Footnote: This data differs from previous releases due to the change in passport entry requirements for the lobby. People are now required to enter the passport numbers of all passengers travelling in their group, and only 1 member of the group can enter the lobby.