MIQ’s eighth voucher release via virtual lobby – 18 Nov 2021

Published: 18 November 2021

At 1pm today, the eighth release of rooms through the virtual lobby took place successfully.

Statement by Joint Head of MIQ Chris Bunny

The lobby opened about 20 minutes before 12 noon today.

At 1pm 14,599 people were moved into the queue – this represented 22,406 passengers. These numbers grew as people entered the queue throughout the room release (these people go to the back of the queue). There were 16,278 people in the queue in total, representing 24,675 passengers. 28% of passengers got a booking.

It is important to note the differences between the 'total people in the queue' and 'total number of potential passengers'. The total number of potential passengers (24,675) provides an indication of how many people are attempting to come back to New Zealand at this time. However, the 16,278 indicates the amount of groups travelling and is a close indication of the demand for rooms, which is how MIQ capacity is measured – people who are booking on behalf of 2, 3 or 4 people will usually only be in 1 or 2 rooms.

Therefore, the 'total number of people in the queue' is a better representation of the ratio of people versus rooms available. (Note: 2 people travelling together can only book 1 room; 3 or 4 travellers can book 1 or 2 rooms; 5 and 6 travellers can book 2 or 3 rooms; 7 or more travellers can book up to 6 rooms.)

6,214 people from 126 countries managed to secure MIQ vouchers – that’s across 4,230 rooms.

More than 43,500 people have secured vouchers through the last 8 room releases.

Rooms started being released at 1pm and were gone by 3:45pm.

Approximately 46% of people who participated in the room release today were based in New Zealand. This could be people booking on behalf of other people based overseas, or could be people planning to travel overseas for business, to see family etc and return to New Zealand. As the rest of the world opens up, people participating in room releases could likely be New Zealanders based in New Zealand wishing to travel offshore and return home.

Dates for today’s release were available across November, December, January and February. This was the biggest room release we have done through the lobby which includes the increased capacity created by the 7-day stay. We are phasing the release of the extra rooms created through the 7-day stay, as we closely monitor our capacity in light of the community outbreak and re-build our reserve.

December and January dates were the first to be taken. The last dates to go were the November dates.

There are still several thousand rooms to be released through to the end of February – we are closely monitoring our capacity in light of the community outbreak and will release as many rooms as we can through regular lobby releases. The next room release is to be confirmed.

There is not an unlimited number of MIQ rooms and we do not release them all at once. We understand people want to enter MIQ on a date of their choosing, but we have to ensure arrivals in New Zealand occur in a safe, managed way. We have already brought over 190,000 people back to New Zealand safely and will continue to focus on the safe return of more Kiwis.

Rooms released today

November — 659

December — 1,235

January — 1,146

February — 1,190

Top countries (by departure point)

Note: This is people not rooms.

Australia — 1707 passengers

Great Britain — 755 passengers

India — 668 passengers

USA — 625 passengers

China — 261 passengers

United Arab Emirates — 169 passengers

Singapore – 143 passengers

Canada — 132 passengers

Philippines – 121 passengers

Korea – 113 passengers

Summary of room releases

  Room release 1 – 20 Sept Room release 2 – 28 Sept Room release 3 – 5 Oct Room release 4 – 12 Oct Room release 5 – 21 Oct Room release 6 – 2 Nov Room release 7 – 9 Nov Room release 8 18 Nov
People in lobby 25,000 26,700 25,100 22,459 19,823 15,925 14,205 – representing 22,458 passengers1 14,599 – representing 22,406 passengers1
Total people in queue 31,900 31,319 28,406 24,987 21,368 17,665 – representing 26,580 passengers1 16,277 – representing 24,695 passengers1 16,278 – representing 24,675 passengers1
Total people who got vouchers 5,364 6,231 6,449 5,015 3,516 5,483 5,888 6,214
Total number of countries 117 125 126 111 97 109 128 126
Total Number of rooms 3,205 3,718 3,739 2,927 2,103 3,747 4,039 4,230
Room numbers by month

September- 338

October – 1767

November - 600

December - 500

October – 1,434

November -1,600

December - 684

October – 316

November -1,501

December - 1,201

January - 721

November -159

December - 1,197

January - 1,571

December - 1,000

January - 1,103

December – 1,103

January - 1,144

February – 1,500

November – 507

December - 1,337

January – 1,035

February – 1,160

November – 659

December — 1,235

January – 1,146

February – 1,190

Top Countries

Australia —1352 passengers

Great Britain —774 passengers

India —460 passengers

USA — 453 passengers

China —268 passengers

Australia — 1629 passengers

Great Britain— 791 passengers

India — 647 passengers

USA — 495 passengers

China — 263 passengers

Australia — 1296 passengers

Great Britain —970 passengers

USA— 722 passengers

India— 583 passengers

China— 272 passengers.

Australia — 986 passengers

Great Britain — 773 passengers

USA —541 passengers

India— 475 passengers

United Arab Emirates — 211 passengers

Australia— 714 passengers

Great Britain — 424 passengers

USA — 423 passengers

India — 400 passengers

China — 180 passengers

Australia — 1258 passengers

Great Britain — 747 passengers

India — 589 passengers

USA — 581 passengers

China — 235 passengers

Australia — 1399 passengers

Great Britain — 779 passengers

USA — 633 passengers

India — 607 passengers

China — 274 passengers

Australia — 1707

Great Britain — 755

India — 668

USA — 625

China — 261

1 Footnote: This data differs from previous releases due to the change in passport entry requirements for the lobby. People are now required to enter the passport numbers of all passengers travelling in their group, and only 1 member of the group can enter the lobby.