Key facts and figures

Answers to the most requested information and data. Check to see if your query can be answered with our detailed and up to date common topics information.

Daily snapshot

Managed isolation and quarantine data(external link) — MBIE

A daily snapshot of data and statistics about managed isolation and quarantine in New Zealand.  

Other facts and figures

This page is updated monthly. These facts and figures are from 11 August 2021.


  • MIQ operational capacity is 4,000 rooms per fortnight
  • In July, more than 9,500 people came through our MIQ facilities.

Managed Isolation Allocation System

  • We are experiencing the highest levels of demand and website traffic since the system was introduced in October 2020.
  • On average, there are 17,000-19,000 users on the website each day. This is up from 5,000 users each day in April.
  • Between 3-9 August 2021, there were approximately 19,600 users on the website per day
  • During April and May we had a sustained period of lower demand where MIQ spaces were available for many weeks.
  • On 7 July 3,341 rooms were released for September, October and November, and these were booked within three hours
  • Since launch in October 2020, we have made over 200 improvements to the system – in July, 34 improvements were made
  • A total of 30,351 rooms since early March 2021 have been made available for the period from June through to the end of November 2021 (as at 3 August).
  • During the period March 2021 – the end of November 2021, nearly 104,000 returnees have secured a date to return home, from over 180 countries (as at 3 August)

Emergency Allocations

  • There are currently 350 rooms per fortnight set aside for those who need to travel urgently and meet the emergency allocation criteria set by the Minister.
  • From 30 October 2020 to 8 August 2021, MIQ approved 2330 applications for Emergency Allocations.
  • From 12 July 2021 – 1 Aug 2021, MIQ approved 354 applications for Emergency Allocations


  • Exemptions from managed isolation include joining someone in MIQ, people in transit, people whose medical needs require hospital-level care, and exceptional circumstances such as end-of-life visits.
  • From 14 July 2020 to 8 August 2021, MIQ approved 912 Exemptions.


  • The group allocation process is designed to accommodate government priority groups.
  • There are approximately 400 rooms available for groups per fortnight.

Critical workers

  • Critical workers include temporary visa holders entering New Zealand under the “other critical worker”, “critical health worker”, and “normally resident work visa holder” border exceptions, including any family members entering the country with that worker.
  • Each month at least 10% of MIQ rooms have been used by critical workers.  

Managed isolation and quarantine: Critical worker occupancy(external link) — MBIE

Quarantine-Free Travel (QFT)

  • Since two-way QFT was introduced on 19 April 2021 until it was suspended on 23 July 2021 more than 200,000 people have come into New Zealand from Australia.

New South Wales (NSW)

  • Approximately 1,000 rooms were made available from 13 – 27 July 2021 for returnees from NSW, a further 530 rooms from 28 July-8 August, and another 500 rooms from 9 -22 August.
  • These rooms were taken from the 500 room contingency that was set aside when QFT was established, plus additional rooms from the normal operating contingency.
  • Over 2,600 people will have returned from NSW by the end of this period.


  • MIQ introduced a cohorting (or group intake) system to further reduce risk of in-facility transmission, based on public health advice.
  • On average, cohorting is reducing room availability by 15%.
Last updated: 13 August 2021