Facilities

Information on this page can be attributed to a managed isolation and quarantine spokesperson.

We have 32 facilities in 5 regions. There are currently no plans to establish managed isolation or quarantine facilities in any other locations.

A key constraint on adding new facilities is the essential workforce who care for returnees. We need nurses, defence personnel and police to run these facilities, and this is a limited workforce. In addition to workforce supply issues, there are a number of complex issues that need to be considered when operating in an environment with conditions similar what was in place for to Alert Level 4. This includes the limited number of suitable facilities that are in locations where there is also a suitable hospital facility and proximity to appropriate transport hubs. 

The main challenge with shifting facilities into more remote locations is the impact it would have on staffing. It would require thousands of workers, such as nurses, healthcare assistants, cleaners, aviation security staff, MBIE staff, hotel staff and others having to willingly move there to work. In addition, they would also have to be housed somewhere so it would create significant logistical problems.

Any future decisions on increasing the number of Managed Isolation and Quarantine facilities will need to be made by Cabinet.

Quarantine facilities

MIQ is not only an important part of our COVID-19 border measures - in community outbreaks we also have a role to play in protecting the rest of New Zealand from COVID-19 spreading wider in the community. 

We are constantly monitoring the situation and working with our partner agencies to respond to any changes in case numbers if necessary. MIQ has previously made changes to the configuration of facilities in Auckland and elsewhere in response to the community outbreak, while continuing to provide for border returnees.

These changes are enabling people in the community who are positive cases to enter quarantine facilities, and close contacts of positive community cases who are not able to isolate at home, to go into managed isolation facilities. 

The following facilities are currently being used for quarantine purposes: 

Auckland

  • Jet Park Quarantine Facility.
  • The Novotel & Ibis Ellerslie.
  • The Holiday Inn Auckland Airport Hotel.

Waikato

  • Amohia – Community Isolation Quarantine facility (Distinction Hamilton).

Wellington

  • The Grand Mercure in Wellington is operating as a dual managed isolation and quarantine facility.

Christchurch

  • Sudima Christchurch Airport.
  • Commodore Hotel Christchurch is operating as a dual managed isolation and quarantine facility.

With the dual-use facilities, the quarantine zone(s) of the facility are kept separate from the managed isolation zones, such as a separate quarantine floor or wing of a building.

All Managed Isolation and Quarantine facilities operate in a Level 4 environment and all workers follow strict infection prevention controls developed by the Ministry of Health to manage the risks of spreading COVID-19. Quarantine facilities have increased health, safety, and cleaning measures, and additional restrictions on movements.

Living wage

We are very pleased that all 33 of our facilities pay the living wage to their workers, in line with the government's priority to improve conditions for New Zealand workers.

Last updated: 20 January 2022