Cohorting (group intake)
Information on this page can be attributed to a managed isolation and quarantine spokesperson.
A cohort is a group of people arriving in New Zealand over the same 2-day period.
Cohorting ensures returnees will be in the same facility as others who have arrived at about the same time, and importantly, will keep those who have just arrived, and may be infectious, apart from those who are coming to the end of their stay.
After the 2-day arrival window, the MIQ facility is closed to other people until everyone in the cohort has isolated for 7 days, and the facility has been cleaned.
Empty rooms can be a result of cohorting. While these rooms may be empty, they are actually allocated to a cohort and are therefore unavailable for use during that cohorting cycle.
On average, cohorting has reduced room availability by around 6 to 7%. That’s because even with the best planning, flight schedules and number of passengers vary each day which means a facility may not be fully occupied at the end of a 2-day cohort arrival window
Rooms can be unoccupied for a number of reasons. Flight schedules play a vital part. If flights are cancelled or delayed at short notice, or passenger loads are low, this has a significant impact on occupancy, and more rooms are unoccupied. MIQ does not have any control over flight schedules or flight cancellations.
Traveller changing their plans and not showing up and both scheduled and unscheduled maintenance may also make rooms unavailable.
Special purpose MIQ facilities do not use cohorting. This includes the Jet Park Auckland quarantine facility and other facilities used for special groups such as refugees, unaccompanied minors, air and maritime crew and people with complex medical needs.