Skip to main content Skip to main navigation Skip to site search Skip to navigation within this section
Managed Isolation logo
  • Travel to NZ

    Travel to NZ

    • Plan your travel
      • Preparing for MIQ
      • Group allocations
    • What to bring
    • Self-Isolation Pilot
  • Being in managed isolation

    Being in managed isolation

    • General information
      • How to wash your hands
    • Quarantine
    • What to expect
    • Rules to follow
    • Your wellbeing
    • Testing and health checks
    • Leaving isolation
    • Facilities
      • Locations
      • Staff
    • Translations
      • Entering from the community
      • Entering from overseas
    • Feedback and complaints
  • Charges

    Charges

    • Who needs to pay
    • Citizens and permanent residents charges
    • Critical worker charges
    • Temporary entry class visa holder charges
    • Charges by family travel group
      • Citizens or residence class visa holders charges
      • Temporary visa holders charges
      • Previous charging rates
    • Waivers
    • Paying
  • About

    About

    • About MIQ
    • Timeline of MIQ
    • Contact us
      • Complaint
    • News
    • Media centre
      • Key facts and figures
      • Common topics for media questions
      • Images for media use
    • Experience Survey
      • Returnee survey results
    • Staff resources
      • Customer portal guide
      • Layers of protection
Mobile graphic
  • Travel to NZ

    Travel to NZ

    • Plan your travel

      Plan your travel

      • Preparing for MIQ
      • Group allocations
    • What to bring
    • Self-Isolation Pilot
  • Being in managed isolation

    Being in managed isolation

    • General information

      General information

      • How to wash your hands
    • Quarantine
    • What to expect
    • Rules to follow
    • Your wellbeing
    • Testing and health checks
    • Leaving isolation
    • Facilities

      Facilities

      • Locations
      • Staff
    • Translations

      Translations

      • Entering from the community
      • Entering from overseas
    • Feedback and complaints
  • Charges

    Charges

    • Who needs to pay
    • Citizens and permanent residents charges
    • Critical worker charges
    • Temporary entry class visa holder charges
    • Charges by family travel group

      Charges by family travel group

      • Citizens or residence class visa holders charges
      • Temporary visa holders charges
      • Previous charging rates
    • Waivers
    • Paying
  • About

    About

    • About MIQ
    • Timeline of MIQ
    • Contact us

      Contact us

      • Complaint
    • News
    • Media centre

      Media centre

      • Key facts and figures
      • Common topics for media questions
      • Images for media use
    • Experience Survey

      Experience Survey

      • Returnee survey results
    • Staff resources

      Staff resources

      • Customer portal guide
      • Layers of protection
Print page icon
Banner graphic

Breadcrumbs

Home ›
About

About

Managed isolation has been an essential part of our border measures to keep COVID-19 out of New Zealand.

About MIQ

Managed isolation and quarantine (MIQ) has been an important part of keeping New Zealanders safe during the COVID-19 global pandemic.

Timeline of MIQ

The managed isolation and quarantine system is constantly evolving as the global situation develops and more is learned about the virus. This timeline shows the history and origins of MIQ.

Contact us

If you have a question, some feedback or a suggestion, or if you want to make a complaint.

  • Complaint

News

Read the latest news and announcements about managed isolation and quarantine

Media centre

Our media centre provides contact details, links to common media topics, and other resources.

  • Key facts and figures
  • Common topics for media questions
  • Images for media use

Experience Survey

Through the Managed Isolation and Quarantine (MIQ) Experience Survey – Uiui mō te Wheako Noho Taratahi a te Kāwanatanga (MIQ) we are asking for feedback from people staying in all MIQ facilities in New Zealand.

  • Returnee survey results

Staff resources

Resources to share in your community to help us keep COVID-19 out of New Zealand by promoting understanding of the MIQ system.

  • Customer portal guide
  • Layers of protection
Jump to top
  • Charges
  • Travel to NZ
  • Being in managed isolation
  • About
Ministry of Business, Innovation and Employment
Womens Refuge Shielded Site
New Zealand Government Te Kāwanatanga

  • Privacy
  • Copyright
  • Contact us
  • Child protection

© Managed isolation and quarantine

© Ministry of Business, Innovation and Employment

https://www.miq.govt.nz/about/
Please note: This content will change over time and can go out of date.